Frequently Asked Questions

Important Information Regarding Your Upcoming Stay...

When is the hotel reopening?

We are excited to announce that The Whitney Hotel will be accepting reservations beginning on Wednesday, July 1st. 

Is the fitness studio open?

Yes, our fitness studio is open. Please contact a guest service associate at the front desk to reserve a workout time in advance. Due to the intimate setting of the studio, we are limiting the use to one person per session or two people per session if you’re traveling together. 

Do you have to wear a mask at the hotel?

Yes, following the federal guidelines and for the safety of our guests and team members, masks are required in all public spaces of the hotel.

Is the courtyard open? 

Yes, our courtyard garden is open from June through August from 8 am to 9:30 pm. Please practice social distancing when enjoying the space. 

Are the Whitney bicycles available?

Yes, there’s no better way to get around Beacon Hill than by bike! Please reserve one of our bicycles and locks with our guest services team members. 

Is valet/or self parking available?

Yes, valet parking is available. Please pull up directly in front of the hotel and one of our guest service team members will assist you. 

What else should I know prior to arrival?

We have a number of items that will be available to you upon request. Please contact guest services and we’ll happily deliver them to your guest room.

  • Extra towels and toiletries 
  • Replacement bed linens
  • Robes
  • Umbrellas
  • Coffee makers
  • Mini bar items ($)

What’s open in the neighborhood?

Our guest services team is happy to provide recommendations and updates as to what’s open in the Beacon Hill neighborhood. View our area recommendations guide here.

For additional  information and to review the most up-to-date COVID-19 Guidelines for traveling to Boston visit https://www.bostonusa.com/covid-19/